Returns
Returns
Submitting a Warranty Request
We stand by our high quality productsYour satisfaction is 100% guaranteed.
We will happily warranty products if they are defective or damaged
Submit a warranty replacement Request here: Rgbhalokits.com/submit
Exchanges or Returns
If you need to exchange or return an item simply email info@rgbhalokits.com or submit a request below. When submitting a request please provide us with as many details as possible regarding your claim.
All Returns and Exchanges require an RMA # (Return Authorization Number). Once a return request has been approved we will provide you with an RMA #, Return Instructions, and pre-paid return label.
Submit an Exchange or Return Request Here: Rgbhalokits.com/submit
Restocking and Return Fees
Our Standard restocking fee structure is outlined below
Tier 1: Perfect Condition (Product is unopened and like new) = 15% restock fee
Tier 2: Re-Conditionable (Packaging is opened or damaged) = 20% restock fee
Tier 3: Inability to restock ( Product shows signs of use or damaged) = not eligible for Refund
Terms and Conditions
- Refunds are only applicable within 30 days of purchase date.
- We reserve the right to correct any packaging errors or defective merchandise.
- Refunds are only applicable on non-installed items.
- Any free shipping used on the original order will be forfeited if the order is returned and the original shipping costs (paid or unpaid) will be deducted from the refundable amount.
- If Rgbhalokits provides you with a pre-paid label for your return, the cost of the label will be deducted from your final refund.
- Rgbhalokits does not accept returns on pre-built headlights or items in our Closeouts section.
- Warranties, Returns, and Exchanges are only applicable to products purchased directly from rgbhalokits.com
- Once Returns are received please allow 2-6 business days for the return or exchange to process*
- Contact us more for more info: info@rgbhalokits.com